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Intelligent Transportation Support

Knowledge Base & Support Resources

Experiencing issues or simply looking for support resources? Check out our ITS Support Portal and Knowledge Base for user guides, changelogs, help articles and more!

Support Portal

Contact Our Support Team

Contact our ITS support team through phone or email.

+1 866.652.5347

support@gridsmart.com
support@trafficware.com

Urban Mobility Backoffice Support

Support For Agencies

If you need support with your admin account, please reach out to your account administrator.

Support For Transit Riders

If you need support with your rider account, please reach out to your local transit agency.

Umo Mobility Platform Support

Support For Agencies

If you need support with your admin account, please log in to your account to access dedicated support.

Support For Transit Riders

Check out our support portal for frequently asked questions, step-by-step guides and more!

Support Portal