National Transport Authority Ticketing Programme
In 2019, the National Transport Authority announced that it was rolling out phase one of its next generation ticketing programme, with Cubic Transportation Systems providing a mobile phone application that enabled public transport customers to purchase a range of tickets through their phone and be able to hold and present the ticket on the phone.
The offering became a huge success over the past two years, with ticket sales increasing by over a thousand percent and ticket values up by over 900%. The NTA now have around 34 operators in the app and expect to exceed last year’s ticket sales.
We sat down with Kevin O'Rourke, Product Owner - Mobile Ticketing at National Transport Authority, to learn how the services were implemented and what’s next for the app and transport ticketing.
