Admin Account Support

If you need support with your admin account. Please reach out to your account administrator for dedicated support.

Transit Rider General Support

Need help with your transit rider account? Get in contact with our support team by giving us a call

+1 877.878.8883

Transit Rider General Support

Are you experiencing technical issues with the Umo App? If so, you can get technical support through our online support portal by submitting a request.

Note: Please contact your local transit agency for account-related issues with your transit rider account such as reloading your transit smart card, managing your account balance, adding funds, etc.

Submit a Request

Still have questions?

Check out our support portal for frequently asked questions, step-by-step guides, and much more!

Umo Support Portal