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Steps 4 – 6

Step 4

Assess Capabilities and Needs

  • Assess solution capabilities against your scenarios to help determine if an existing SaaS solution meets your requirements without needing to be a design-build or full-customized solution. 
  • Assess which solutions can best accommodate growth and fluctuations of your operations and ridership. 
Step 5

Consider the Rider Experience

  • Recognize the importance of providing a seamless and convenient experience for riders. 
  • For a more comprehensive and flexible mobility solution, explore how a SaaS solution can enhance online booking, trip planning, mobile ticketing, real-time information, and payment options. 
Step 6

Evaluate Administrative and Operational Efficiencies

  • Consider how SaaS can streamline administrative and operational tasks, such as route planning, scheduling, fare collection, operator and customer interactions, performance measurement, and reporting. 
  • Evaluate the potential for automating manual processes to reduce errors and save time.