The Challenge
Today, RF-enabled wireless devices are everywhere: mobile smartphones and tablets, passports, car keys, bank or transit payment cards and just about everything else you can think of. In-lane wireless systems are becoming a commodity.
But the vehicle and in-lane technology are only parts of the story.
Toll collection needs to be built on an integrated payment process with a financial management platform. As a result, back-office systems were added to accomplish these goals.
The Solution
Today, advances in business system architectures have profound implications for tolling authorities because they create the opportunity to use off-the-shelf, best-of-breed components instead of the traditional custom and proprietary approach.
With better tools, newest technologies and actionable data, those tolling authorities that make the most of the ability to replace expensive, proprietary solutions with next-generation, off-the-shelf alternatives are uniquely positioned to become an important piece of the modern-day multimodal travel puzzle.
The Benefits
These applications are highly flexible and easily configurable so they can be integrated and customized for any industry, including tolling. Customers benefit from faster travel and convenience when paying their electronic tolls while agencies experienced lower costs, increased revenues and better throughput on toll roads and bridges.
Key benefits include, but are not limited to:
- Much faster and more cost-effective changes than in traditional proprietary systems.
- Need to specify and pay for custom systems tailored to their individual requirements.
- Enhanced operations, customer service and financial security and management.
The Results
A tolling system architecture built on an enterprise-class accounting and financial management platform lay a solid foundation for account-based payment processing and customer services across entire states or multi-state regions for any agencies or types of operators.
The bottom line is that using off-the-shelf, proven accounting systems enables tolling agencies to run their businesses effectively and securely.
