Managing Congestion

The Problem

The Challenge

The Solution

Implementing or updating a road user charging program gives authorities another tool to encourage elasticity of managed roadways.

Cubic’s Road User Charging solution is a robust, integrated and customer-focused congestion management platform that offers an efficient, accurate and low-cost collection of revenue in the context of user journeys.

Solution features:

Multi-modal integration, complex pricing models, and a single user account for managing all transportation needs.
Account-based back office enabling the use of mobile technology with geofencing capabilities and a connected vehicle in lieu of transponders.
Flexible and scalable platform to keep up with today’s infrastructure demands while helping them scale for the future.
Sophistication with integration capabilities with existing systems to prevent redundancy.

Download the Managing Congestion Whitepaper

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The Benefits

Flexible Payment Options: For roadway operators, a unified customer experience may be the simplest way to achieve success by leveraging a common back office that can integrate tolling and transit accounts, while reducing operational costs. For users, it means a single place to maintain and manage payment options, simplifying their experience.

Multiple Customer Service Channels: A system works best if it is available in their preferred method of interaction – and for a variety of user needs and abilities. Some customers may prefer in-person support, while many others may self-service through web or mobile apps.

Act on Transparency: While legacy systems rely on reactive customer engagement processes, a preferable solution allows proactive, real-time engagement between customers and transportation providers through a mobile app. By linking congestion pricing, tolling, parking, traffic management, and public transit data, cities can better inform customers of real-time travel conditions, providing customers multiple options as they plan and undertake their door-to-door journeys.

Learn How To Manage Congestion

The Problem

The Challenge

The Solution

The Benefits

The Results

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