The Solutions
The solutions to rebuild trust in transit include:
- Contactless Payments: Cubic's technology enables a contactless, account-based fare collection system and is one of the primary tools agencies can deploy to support the removal of cash and minimize touchpoints.
- Shifting the Peak: Cubic Interactive is a supplier agnostic, white-label loyalty, incentives and account management platform that enables agencies to engage with their customers and influence their travel behavior.
- Virtual Customer Service: Cubic’s Virtual Ticket Agent (VTA) is a solution that enables enhanced customer service without the need for face to face contact leveraging AI-based avatars and chatbots to answer travelers’ questions.
- One Mobile App: Cubic’s NextApp brings together the firstclass journey planner from Moovit with Cubic’s TouchPass account-based fare collection to provide a seamless user experience in planning and paying for journeys. Mobility-as-a-Service:
- Real-Time Crowding Information: Cubic's NextBus is a cloud-based, real-time information and transport intelligence platform that delivers rich and contextual insights through a suite of open APIs to multiple communications channels.
- Mobility as a Service: Cubic’s Mobility as a Service Marketplace establishes an open ecosystem controlled by a public sector Managing Authority while allowing Mobility Service Providers and MaaS Operators access to deliver their commercial solutions and services.
