Each solution is flexible to support evolving payment technologies while allowing customers to choose a mix of products and services that reduce operational costs. Additionally, each system accommodates the growing demand for third-party transportation devices and services.
Transaction processing: Supports fare calculation and transaction processing for all transit payment instruments, including tokens, closed-loop cards or open payment, in both card-based and account-based transactions.
Payment processing: Comprehensive payment processing subsystem, supporting multiple types of payments. Includes a PA-DSS certified gateway that supports transit specific transactions such as payment aggregation.
Customer management: Provides support for customer-assisted service centers and call centers, IVR, website, mobile, and other self-service portals. Secure, role-based access to customer data ensures protection of PII data, and an open use case-based API is provided to enable our customers to choose alternative CRM applications.
Partner management: Provides flexibility to configure a variety of business and financial rules with agency partners, such as retail network partners, employers providing pretax benefits, schools, and other institutional partners. An open API is available to enable self-service partner websites or mobile apps.
Financial accounting: Offers comprehensive automated financial accounting support. A comprehensive clearinghouse rules engine supports complex apportionment and financial business agreements, with an open API for automated general ledger postings providing the flexibility to work with an accounting provider of your choice.
Data management: Ensures data security accuracy and traceability in a data heavy environment. System data is required for time sensitive functionality and for standard reporting on ridership, revenue and other operational functions. It is also valuable for improving service and optimizing operations, facilitating future planning and decision making, and allows our customers to spot trends and act accordingly.
Device management: Offers extensive, automated device management functionality that is proactive in nature, helping customers keep their devices up and running and anticipating upcoming issues.
